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Depression is a state of low mood and aversion to activity that can affect a person's thoughts, behaviour, feelings and sense of well-being.

Self-esteem & Confidence

What’s the difference between confidence and self esteem?

Self esteem is the value you see yourself having in the world.Confidence, on the other hand, is related to action.


Trauma is an emotional response to a terrible event. After such an event, shock is a typical psychological response that can remain impacted in our lives. Learning to manage our response to a traumatic event is key in the healing process.

Conflict Management & Resolution

Conflict management is a process that reduces or limits negative impact or aspects of a conflict within a certain system. Decreasing the conflict instead of allowing escalation will enhance group performance, effectiveness, morale and turnover.

Anxiety/Panic Attacks

Anxiety is a nervous disorder marked by excessive uneasiness and apprehension. However, this disorder can be eliminated if the cause is identified and dealt with accordingly.


Grief is an emotional response that can come from various forms of separation, and left unresolved it may cause further mental issues. Processing grief as it arises is much healthier than suppressing or resisting the natural healing process.


Bullying is repeated verbal, physical, social or psychological behaviour towards another person or persons. Bullying prevention is a collective conscious effort to prevent, reduce and eliminate bullying from our schools and society.


Abuse is an upsetting experience that can leave a permeate scar. Intervention, information and advice is key in helping victims to reclaim their lives. We can help you deal with any form of abuse, be it sexual, physical, emotional or domestic.

Listening Ear’s occupational health counselling service. If you have an issue which is impacting on your health and well-being, your performance or attendance at work, then our 1:1 counselling service may be beneficial to you. We offer a confidential, independent environment which can support employees.